SOLUTION FOUND!!!

Patrionics Smart Card Reader Not Working

Patrionics

Rar file reader for mac. There is an opensource software called 'Smart Card Manager' which is referenced on militarycac.com as an alternative to using ActivClient 6.2 (AKA for those of us that can't access a CAC secured site to download a program designed to enable the use of a CAC card needed for said site).

I'm not totally sure what the program actually did, however, it seems to have re-established the link between my card reader and my internet browser/certificate management software. Below is the link to the program:

Is anyone using a smart card reader with their mac pro? If so which one? Coming from windows here, can I use the USB one from my old PC under fusion or do I need mac specific drivers? Includes: Smart card reader, quick start guide, warranty card Compatible: Windows and Mac compatible, Windows XP, Vista, 7 (32 bit/64 bit), 8, MAC OSX 10.4 or later (32 bit/64 bit, embedded smart card services), Linux Redhat, Ubuntu, Fedora (Kernel 2.4 or later). ACR38U-N1 PocketMate is a smart card reader that has more to it than meets the eye. No larger than a standard USB token, it transforms into a smart card reader for full-sized contact smart cards with just a single swivel motion. DriverHive Database Details for ACR39U ICC Reader Driver. Device Manufacturer: Advanced Card Systems Ltd. Device Model: ACR39U ICC Reader: Device Class: Smart Card Reader: ACR39U ICC Reader Drivers Available: Operating System Driver Provider Driver Version; Download Driver: Windows 2000 (32 bit) Advanced Card Systems Ltd.

And below is the link to the page on militarycac.com (Also a wonderful resource for anyone military for finding the latest drivers and certificate packs for your computer and card reader)


Finally, make sure (if you're military) that you have all of the appropriate DoD PKI Root Certificates installed and have uninstalled old/conflicting certificates. Instructions for this can be found by clicking the Navy Knowledge Online (NKO) website ( https://wwwa.nko.navy.mil/ ) and clicking the CAC Login Help link below the login button in the center of the page. The link will pop up a window with instructions for things to do on the DISA website. Make sure you complete the following:

  1. Follow the instructions to run the Cross-Certificate remover (instructions are found in the popup on NKO.
  2. INSTALL 'Installroot 4' on your machine. To do this choose the 'Trust Store' tab instead of the 'Certificate Validation' tab on the Tools page of the DISA site. 'Installroot 4: NIPR Windows Installer' is the DoD PKI certificate installer that you then need to download and install.

Patrionics Smart Card Reader Driver

Following all of that, you should be up and running. It's taken me a lot of digging to find this solution and I've done a lot of the working with solutions from militarycac.com in the past and it seems every time windows changes, something about smartcard login on government sites breaks. Hopefully this will save some of the rest of you that headache that we all hate.

*This method has successfully restored my access to all of the military sites I had access to in the past. (MyPay, BUPERS, NFAS, DEERS, NSIPS, NKO, MOVE.MIL) hopefully it works for you as well.

Patrionics Smart Card Reader For Mac

Patrionics Cac Reader Software Download

SOLUTION 1 - Verify if minimum system requirement is met.
SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4, Windows 7.
NOTE: No additional drivers need to be downloaded for the card readers as they are native to the above mentioned supported operating systems.

For Mac users, see
Troubleshooting USB device on Mac


SOLUTION 2 - Verify the reader's status under Device Manager.
STEP 1 - Connect the reader to the PC

NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.
STEP 2 - Check under Device Manager
1. Right-click My Computer.
2. Select Manage.
3. On the left pane, click Device Manager.
NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. If there is a yellow exclamation point (!) or question mark (?) next to the device, try to refresh the drivers.

STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action, and then click Scan for hardware changes.
STEP 4 - Verify if the reader is detected
1. Double-click My Computer.
2. Look for the card reader under Devices with removable storage.
SOLUTION 3 - Try other USB ports.
A yellow exclamation point (!) under Device Manager usually means that the device is not receiving enough power. If the reader is not receiving ample amount of power from the USB port, it may not function properly.
SOLUTION 4 - Change the drive letters
NOTE: The SDDR-89, SDDR-189, SDDR-289 reader should show 4 drive letters underMy Computer.